BRANDED ITEMS: Special discounts are applied for Lighthouse branded items. Ask your sales rep for details and availability.

COLORS: Note that colors of items shown in the catalog may not be identical due to photography. If color shade is critical, random samples are available for customer approval, prior to production. Where items are available in more than one color, customer must specify color choice(s). If no item color is specified, colors may be chosen by factory. If imprint color is not specified, color may be chosen by factory.

COMBINED QUANTITY PRICING: A single order with more than one item from the same line, to be shipped at the same time, to same address, may be eligible for combined quantity pricing. Minimum quantities as indicated for each item apply. Items MUST be in the same price category (i.e. within $1.00) Not applicable to “stock” tags.

CONSECUTIVE NUMBERING: $20.00 set-up plus 20¢ (G) each running charge. Add 2 to 5 business days to production time. Not available on silk screened or pad printed items.

COPY CHANGES: $40.00 per change. Color changes are billed at $20.00 per color.

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EXPORT SHIPMENTS: Add $25.00 per order.

IMPRINT GUARANTEE: Items marked Perma-dure® process and doming process have guaranteed imprints for the life of the product. Hot stamped printing is not permanent and cannot be guaranteed against rubbing off. Factory will not allow any credit for friction wear. Hot stamping in white foil is not recommended. On silk screened and pad printed items, gold and silver have a matte finish, and cannot be produced with a glossy finish. Exact color match cannot be guaranteed on reruns. We will supply best color imprint for item if not specified on order.

LESS THAN MINIMUM: Add $30.00. One half of lowest quantity is absolute minimum. Less than minimum quantities are not available all items and sale priced items are excluded.

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OVER OR UNDERRUNS: All orders are subject to 5% factory over run or under run and will be billed accordingly.

ORDERING: You may place your order through our secure website or by fax. All custom printing orders are accepted on prepaid basis. Payment may also be made with check or money order. When paying by check please allow an additional 5-7 business days for payment confirmation. We make every effort to maintain up-to-date prices on our web based catalog, however, prices are subject to change.

PMS COLOR MATCH: PMS matching is availabe on most items, however it is not available on hot stamped or stress-ease items. If exact match is not required, we will match standard colors as closely as possible at no extra charge. PMS color matches are available on silk screened, pad printed, letterpress and digital offset items, but have some color limitations. PMS matches cannot be guaranteed on dark colored items.

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PRICING: Minimum billing is $50.00 excluding freight and handling costs. Contact a Sales Rep for quotations on larger than catalog quantities.

We make every effort to maintain up-to-date prices on our web based catalog, however, prices are subject to change.

STANDARD PRODUCTION Production time varies depending on the specific item. Standard production is 6 to 12 business days. Orders greater than catalog quantity are subject to quoted delivery. Domed items, consecutively numbered items and multi-color imprinting may take additional time.

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PROOFS: A proof is a printed layout from the art department that allows the client to review the layout for approval or make any necessary changes before the production order is run. The proof layout is shown on a printed template of the actual item. The order will not go into production until the final proof is approved by the client. Fax proofs are available upon request at $10.00 per copy and are recommended for layout, size and spelling approval only. Complimentary paper proofs may be faxed at the discretion of the art department.

REORDERS: Orders repeated within 24 months of the original order may be eligible for reduced rate setup charges. To qualify for reduced setup charge, order must be for the exact same item and use the same copy. Not all items qualify for reduced setup charge. The previous order number and order date must be furnished when requesting a repeat order setup discount.

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RETURNS: “Stock Tags” & BLANK PARTS will have a restocking charge of 25% of billing plus full shipping charges. Blank cases (DP-16, DP-225, DP-226) may not be returned. Printed orders may not be returned and will not be accepted without written authorization. A Lighthouse Logo return authorization number must appear on the outside of any returns. Complaints must be filed within 30 days of shipment. Random samples may not be returned for credit. Return shipping charges must be prepaid.

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SHIPPING: All domestic orders are shipped via U.P.S. Ground unless otherwise specified. Larger shipments may be shipped via common carrier. We can not assume responsibility for transit delays, or for customs delays on international orders. Insurance and customs charges if applicable, are added to cover total costs. Complete or partial shipping charges may billed on original order or may be billed following order shipment.

SPLIT SHIPMENTS: Add $8.00 handling charge per additional location.

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PRE-PRODUCTION SAMPLES: Samples or 'mach-up' that are to be produced for approval prior to production of a confirmed order, are invoiced at a minimum of $25.00-$50.00. Price will vary depending on spec sample item.

RANDOM SAMPLES: Are billed at end quantity pricing plus shipping charges.

SPEC SAMPLES: Customized items that are not based on a confirmed order and are speculative in nature, are invoiced at $25.00-$50.00 plus all applicable charges per catalog item description, i.e. multi-color/2nd location charges, PMS color match charge, copy changes, and set-up charges. The unit cost of a Spec Sample is rebatable upon receipt of an order for exact reproduction of the spec sample.

UNIMPRINTED PRODUCT: Non-printed items are available at catalog prices with no setup charges. Non-imprinted items will usually ship in 1 to 3 business days.

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UNION LABEL INFORMATION: Information related to union affiliations is available upon request.

RECYCLED MATERIALS : Many of our items are made from recycled materials.

PRODUCT AVAILABILITY : All orders are subject to availability of merchandise. Lighthouse Logo has no liability for a suppliers inability to ship an order due to stock shortages. Please check with sales rep prior to placing large orders.

COPYRIGHT AND TRADEMARK:Products and logos shown in this website appear only to illustrate the basic products and ability to include messages and art on them, but are never intended to suggest that the imprints were designed by this company or that the products with those specific imprints are readily available to any purchaser without permission of the owners of the trademarked, copyrighted art or copy. We accept all copy and other materials submitted by the customer for use by the factory in producing items ordered on the basis that they are submitted in full compliance with all laws regarding trademark, service mark, copyright, etc. The factory nor the distributor accepts no liability for any infringements.Products and logos shown in this website appear only to illustrate the basic products and ability to include messages and art on them, but are never intended to suggest that the imprints were designed by this company or that the products with those specific imprints are readily available to any purchaser without permission of the owners of the trademarked, copyrighted art or copy. We accept all copy and other materials submitted by the customer for use by the factory in producing items ordered on the basis that they are submitted in full compliance with all laws regarding trademark, service mark, copyright, etc. The factory nor the distributor accepts no liability for any infringements.